About BigHand 

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best.

We make big happen for our customers.

We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 “UK’s Best Workplaces” list for 6 years running.

About the role

The Product Owner is a key role in this, engaging with clients to understand their challenges & working with Agile Scrum teams to deliver the best possible solution.

Product Owners engage with users and colleagues at all levels of seniority; they make change happen and are ambassadors for the business, internally and externally.

What you’ll do

• Be an expert in the domain, understanding customer and user needs along with product capabilities.
• Communicating with stakeholders (internal and external) ensuring the goals and vision are clear, and are aligned with the business objectives.
• Collaborate closely with the product designer and engineers to discover effective solutions, and then work together to deliver the solution to the market.
• Product backlog management.
• Define low level requirements (as User Stories) to deliver the product goal.
• Participate in Agile/Scrum ceremonies such as planning, refinement, daily stand-ups, showcases and retrospectives.
• Overseeing all stages of product creation including design and development.
• Support market research on new features & products.
• Support sales and marketing events with demonstrations of new products and features.
• Facilitate workshops and deliver presentations to generate feedback.
• Map business processes & create workflow models.
• Produce lo-fi design documentation (i.e. wireframes) where necessary.

What we’re looking for

• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• Excellent communication & influencing skills.
• Superb diplomacy & negotiation skills.
• Strong analytical capabilities.
• Attention to detail.
• Excellent planning & organisation skills.
• Experience with SCRUM and Agile.
• Ability to facilitate user workshops, brainstorming exercises.
• Ability to manage multiple projects simultaneously.

What we offer

• 3 BigHand days off between Christmas & New Year (in addition to the entitled Annual leave and Public Holidays as per the Lebanese Labor Law).
• Various wellbeing benefits including medical insurance, wellbeing leave and Employee Resource Groups (ERG).
• Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health.
• Opportunities to give back with company volunteer events and individual volunteer days.
• Family benefits including enhanced maternity leave, paternity leave and marriage leave.
• Career growth opportunities and study leave options.
• Remote-working arrangement.
• Growing business with a global presence, growing Lebanon team and a brand new office coming soon (for those who would prefer hybrid-working)!

Our DEI Commitment

We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.