About BigHand 

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About the role

BigHand is seeking a highly motivated and energetic Marketing Development Representative (MDR) to join our team. The MDR will be responsible for generating new business opportunities by engaging with potential clients and qualifying inbound leads. The successful candidate will be responsible for qualifying and nurturing inbound leads (MQLs) through to opportunities (SALs) for the sales team.

What you’ll do

• Book discovery meetings with prospective clients identifying the right personas.
• Exceed quota by generating new business opportunities by qualifying inbound leads adhering to a defined qualification process.
• Focus on nurturing MQLs until they convert using sequencing and sending relevant marketing content.
•  Setting yourself tasks to follow up on your prospects for future conversion.
• Identify growth opportunities within existing customers.
• A proactive attitude to contacting MQLs and following them through to conversion.
• Research your prospects to create personalised messaging and identify their pain points/current challenges understanding the customers' needs.
• Qualify your prospects through cold calls, emailing, LinkedIn and other means using BANT.
• Collaborate with sales and marketing teams to develop and execute targeted campaigns and messaging.
• Monitor and track leads and opportunities through the sales pipeline, providing regular updates and reports to the sales & marketing teams.
• Ensure all activity is logged in Apollo and CRM and track your progress and conversion rates.
• Ensure client and prospect data is up to date in the CRM – continuously improving the health of the organisations data.

What we’re looking for

• 1-2+ years of experience in an SDR, inside sales or telesales B2B environment.
• Desired but not essential Bachelor's degree in marketing, business, or a related field preferred experience in targeting Law firms or professional services would be highly advantageous.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients and colleagues.
• Energetic and hardworking.
• Self-motivated and persistent.
• Excellent organisational skills.
• Excellent speaking and writing skills.
• Proven ability to work independently and manage multiple projects simultaneously.
• Experience with Salesforce, Pardot, Apollo or similar.
• Ability to work remotely and collaboratively with team members in different locations and time zones.
• Ability to attend the London office twice a week including Thursdays.

What we offer

• 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year
• Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
• Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
• Opportunities to give back with company volunteer events and individual volunteer days
• Career growth opportunities and study leave allowance
• Family benefits including enhanced parental leave, secondary caregiver leave and fertility support
• Financial benefits including pension scheme, life assurance, and salary sacrificing
• Cycle to Work Scheme and Tech Scheme
• Growing business with a global presence, flexible working, modern offices, and remote work options

Our DEI Commitment

We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

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